Privacy Policy
Your privacy matters to us.
At Sassy Sweet, we collect only the information we need to process and deliver your order, provide customer service, send email updates when you choose to receive them, and improve your experience on our website.
This Privacy Policy explains what information we collect, how we use and protect it, when we may share it with trusted service providers, and the choices you have regarding your information.
We share the sass. We will never sell your personal information.
What we collect:
Customer and gift-recipient information, including names, addresses, email addresses and phone numbers when provided; order and transaction details; communications you send to us; and certain information collected automatically when you use our website, such as device, browser and usage information.
How we use it:
We use personal information to process payments and fulfill orders, provide customer service, communicate about purchases, prevent fraud, operate and improve our website, and send marketing communications when you have chosen to receive them.
Who receives it:
We may share information with trusted service providers that help us operate our business, such as Wix, payment processors, shipping providers, email services and analytics providers. We provide these services providers only with information reasonably necessary to perform their functions.
Cookies and tracking:
We use cookies and similar tracking technologies to help our website function properly, remember your preferences, understand how visitors use our site, and improve your overall experience. Cookies may also be used to support features such as shopping carts, checkout, analytics, and marketing.
Some cookies are necessary for the website to operate, while others may be optional. Where required, you can choose whether to allow non-essential cookies through our cookie consent banner. You can also manage or disable cookies through your browser settings, although doing so may affect certain features or functionality of the site.
Third-party services we use, such as analytics, advertising, payment, or other service providers, may also collect information or use cookies and similar technologies in accordance with their own privacy policies.
Payment Processing:
When you make a purchase through our website, your payment information is processed securely by our payment service providers. Sassy Sweet does not directly store or have access to your complete credit or debit card information. Payment providers may collect and process certain personal and financial information as necessary to complete your transaction, prevent fraud, and comply with applicable laws. Their handling of your information is governed by their own privacy policies and terms.
Third Party Services:
We may use third-party service providers to help operate our website and business, including services related to website hosting, e-commerce, payment processing, shipping, analytics, email communications, marketing, and other business functions. These providers may collect or process information as necessary to perform services on our behalf and may use cookies or similar technologies. Their collection and use of information is subject to their own privacy policies and terms.
Security:
We use reasonable administrative, technical and organizational measures designed to help protect personal information. However, no website, online transaction or method of electronic storage can be guaranteed to be completely secure.
Your Choices and Privacy Requests:
You may unsubscribe from marketing emails at any time by clicking the “unsubscribe” link included at the bottom of our emails. You may still receive transactional or service-related communications, such as order confirmations, shipping updates, or other messages related to purchases you make with us.
Depending on where you live, you may also have the right to request access to, correction of, or deletion of certain personal information we maintain about you.
To submit a privacy request, please contact us at hello@sassy-sweet.com or through our Contact form below. Please include your name, email address, and enough information for us to identify the applicable records.
Retention and updates:
We retain personal information only for as long as reasonably necessary to fulfill orders, provide customer service, maintain required business and tax records, resolve disputes, and comply with legal obligations.
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date. When required by law, we may provide additional notice of significant changes.
Policy effective date: September 17, 2026
